Included in Basic Plan:  

T-Mobile lacks some basic standard features in their basic plans, like conference calling and walkie-talkie functions, which is why it ranked at #3.  But the basic plans do include voicemail, caller ID, call waiting, call forwarding and 3-way calling.

Help & Support:  

For personal contact, T-Mobile offers phone support 24/7.  Or for more general, less immediate questions, the T-Mobile website has a FAQ section as well as email support. T-Mobile's coverage is strong around cities and freeways, but less extensive in more remote areas. See their coverage map here.

T-Mobile, one of the nation’s leading cell phone providers, has many options available concerning wireless solutions for personal or business concerns, thought the lack of free mobile-to-mobile minutes and a few other features rank it lower than our top two. For reviews on all our cell phones, check out our cell phone site.