T-Mobile Reviewer's Comments

T-Mobile lands itself our “TopTenREVIEWS Bronze Award” for its variety on plans as well as its wide coverage area.  This cell phone provider offers service on a national and international level covering areas in more than 80 countries with more than 180 roaming partners.

T-Mobile Screenshots. Click for more
       


Plans:  
T-Mobile offers standard plans for all types of callers—prepaid, individual, family, data and business (which few cell phone providers offer).  Their signature mobile-to-mobile plan is called MyFaves, which lets you call five numbers anytime, anywhere for free, no matter what network they’re on.  T-Mobile also offers a number of free cell phones when you sign a contract.

Minutes/Features:  

Free nights and weekends starting at 9:00 p.m. and free domestic long distance come standard with any T-Mobile plan.  But this cell phone provider does lack standard mobile-to-mobile, and roadside assistance, which can be a nice feature in a pinch.  They have a wide selection of budget phones , but that selection minimizes with PDAs and smartphones .

Fees:  

This is where T-Mobile shines.  The cell phone provider has the same activation fee of $35 and contract-termination fee of $200 that most providers have.  But their plans are cheaper than most other providers out there, which includes T-Mobile @ Home, a home phone plan for only $10 per month.

Included in Basic Plan:  

T-Mobile lacks some basic standard features in their basic plans, like conference calling and walkie-talkie functions, which is why it ranked at #3.  But the basic plans do include voicemail, caller ID, call waiting, call forwarding and 3-way calling.

Help & Support:  
For personal contact, T-Mobile offers phone support 24/7.  Or for more general, less immediate questions, the T-Mobile website has a FAQ section as well as email support. T-Mobile's coverage is strong around cities and freeways, but less extensive in more remote areas. See their coverage map here.

Summary:  

T-Mobile, one of the nation’s leading cell phone providers, has many options available concerning wireless solutions for personal or business concerns, thought the lack of free mobile-to-mobile minutes and a few other features rank it lower than our top two. For reviews on all our cell phones, check out our cell phone site.