Verizon Reviewer's Comments

Verizon Wireless scores our "TopTenREVIEWS Gold Award" for cell phone providers because it boasts extensive options for plans and features. Verizon Wireless operates one of the nation’s most reliable wireless networks, serving 45.5 million voice and data customers. Verizon specializes in personal wireless solutions for individuals and families, but also offers business and international plans.

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Plans:  

Verizon Wireless runs the gamut on wireless plans, offering something for all types of callers. The cell phone provider features prepaid, individual, family, mobile-to-mobile, data, business and even international plans. 

Minutes/Features:  

Verizon Wireless’ plans are pretty standard as far as features go—unlimited nights and weekends starting at 9:00 p.m., free domestic long distance, free mobile-to-mobile, and the option for unlimited minutes and texts. But what sets Verizon Wireless apart from other cell phone providers is its wide selection of cell phones, its roadside assistance feature, and the rare feature of not rounding up minutes. This means if a call lasts 1:37, you’re clocked for 1:37 and not 2:00. 

Fees:  

The fees for Verizon Wireless’ plans are what you’ll find with most cell phone providers. They offer a $35 activation fee followed by two-year contract, plus a 30-day grace period to return your phone if you don’t like it. The perks comes if you cancel your contract early. The termination fee is cheaper than most—$175 minus $5 for each month of the contract fulfilled.

Included in Basic Plan:  

Features included in plans vary drastically depending on what you subscribe to. But Verizon Wireless boasts a few standard features in all their plans, including voicemail, numeric paging, caller ID and caller waiting, 3-way and conference calling, and even a walkie-talkie option on some of their phones.

Help & Support:  

Verizon Wireless provides all types of help for customer support. Phone support is the most direct, but you can also chat live, post on a forum, or email questions from their website. The extensive FAQ section gives you answers to basic questions. Verizon Wireless also has an extensive coverage area.  You can view the covereage map by clicking here.

Summary:  

Verizon Wireless lands first place in our TopTenREVIEWS' rankings because of its plans and extensive feature options. Wide service coverage, mobile-to-mobile minutes and a solid reputation for quality service to customers make for a safe cell phone provider investment. For reviews on all our cell phones, check out TopTenREVIEWS cell phone site.